Refund Policy
Welcome To Sairspata, #1 Tourism Company In Pakistan
Refund Policy
Introduction
At Sairspatapk, we strive to provide our clients with the best travel experiences. However, we understand that plans may change. This Refund Policy outlines the conditions under which refunds may be issued for our services.
1. General Refund Conditions
- Deposit and Full Payment: Deposits and full payments are generally non-refundable unless specified otherwise at the time of booking. Any refund eligibility will be clearly stated in the booking confirmation.
- Cancellation by Client: If you need to cancel your booking, please notify us as soon as possible. Refund eligibility will depend on the timing of the cancellation relative to the trip’s departure date.
- More than 30 days before departure: A partial refund may be issued, deducting a cancellation fee.
- 15-30 days before departure: A reduced refund may be available, depending on the trip and service booked.
- Less than 15 days before departure: No refund will be provided.
- Cancellation by Sairspata: If Sairspata cancels the trip for any reason, a full refund of the amount paid will be provided. However, we will not be responsible for any additional expenses incurred by the client, such as non-refundable airfare or other travel costs.
2. Non-Refundable Services
Certain services may be non-refundable, including but not limited to:
- Custom Packages: Tailor-made travel plans that are personalized to your specific needs.
- Third-Party Services: Tickets or reservations made through third-party providers, such as airlines, hotels, or other service providers.
- Promotional Offers: Discounts, special offers, and other promotional packages may be non-refundable.
3. Refund Process
- Requesting a Refund: To request a refund, please contact our customer service team at [insert contact information]. Provide your booking reference number and details of your request.
- Processing Time: Refunds will be processed within [insert number] business days of receiving your request. The time taken for the refunded amount to appear in your account may vary depending on your bank or payment provider.
- Mode of Refund: Refunds will be issued using the same payment method used at the time of booking, unless otherwise agreed upon.
4. Changes to the Refund Policy
Sairspata reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
5. Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us at info@sairspata.com.